Here are some of the most common questions that customers ask about the Instant Pay service:
More questions? Please contact us at tataindicom@billdesk.com.
Dial 121 from your Tata
Indicom phone and speak
to our customer service
executives.
 What is the Tata Indicom Bill Pay service?
Tata Indicom Bill Pay is a simple and convenient bill payment service provided by Tata Indicom to all its customers. Using this service, the customers can view and pay their Tata Indicom bills (mobile, fixed line or fixed wireless) directly from their bank account or credit card.
The Tata Indicom Bill Pay service is offered through the following modes:
|
Instant Pay |
Pay through credit card or bank account |
|
e-Bill Pay |
View your bill online and pay electronically |
|
Auto Pay |
Pay automatically through Standing Instructions |
Choose the option that suits you! To Top
What is the Instant Pay service?
Instant Pay allows you to make payments online through the Tata Indicom website (www.tataindicom.com) instantly through a credit card or an online banking account. You need to specify your Tata Indicom account number, enter the payment amount, and pay directly through your credit card or online banking account. To Top
How do I access this service?
You can access the Instant
Pay service through
www.tataindicom.com.
Click here
to Pay
Now!
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Who is eligible to use this service?
This service is available
to any Tata Indicom
subscriber for payment
of their mobile, fixed
line or fixed wireless
phone bills. You need
to have a valid credit
card or an online banking
account to make payment.
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Which locations is this service available
in?
The Instant Pay service
is currently available
to Tata Indicom customers
across the following
circles - Andhra Pradesh,
Bihar & Jharkhand, Delhi,
Haryana, Himachal Pradesh,
Gujarat, Karnataka,
Kerala, Kolkata, Maharashtra,
MP & Chhatisgarh, Orissa,
Punjab (incl. Chandigarh),
Rajasthan, Tamil Nadu,
UP (East), UP (West)
and West Bengal.
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How does this service work?
After you have chosen
to pay through Instant
Pay, you need to follow
the steps below:
|
Provide
your bill details
- enter the Tata
Indicom Account
Number and the Telephone
Number |
|
Specify the amount
that you wish to
pay, and click on
‘Pay’ |
|
You will be taken
to a ‘Payment
Options’ page
where you have to
enter a few details
viz your name, contact
number, etc. |
|
Select your payment
mode – Credit
Card or Net Banking
account, and click
on the ‘Submit’
button to initiate
payment |
|
You will be directed
to a payment gateway
where you will be
required to enter
your credit card
details; alternately
you will be taken
to your Net Banking
site where you have
to input your user
id/ password |
|
Your payment
will be authenticated
over the gateway
and your credit
card or your bank
account will be
instantly debited |
|
You will receive
a Transaction
Reference Number
that is an acknowledgement
for your payment
request |
|
Your payment
will be credited
into your Tata Indicom
account within 1
working day. |
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What payment methods can I use for this service?
You can use any valid
Visa, Mastercard,Diners,Citibank E-Cards or American Express Credit Card, or pay through your Net Banking account with
Bank of India, Bank of Baroda (Coporate), Bank of Baroda (Retail), Centurion Bank of Punjab, Citibank, HDFC Bank, ICICI Bank, IDBI Bank, IndusInd Bank, Kotak Mahindra Bank, Punjab National Bank, State Bank of India, SB Bikaner and Jaipur, SB Indore, SB Patiala, SB Travancore, Union Bank of India or AXIS Bank.
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Do I have to pay the entire bill amount?
No. You can choose to
pay any amount to Tata
Indicom.
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Do I get a confirmation of the payment that I have made?
For each payment you
will receive an online
Transaction Reference
Number that is an acknowledgement
for your payment request.
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Are my transactions safe?
The security and confidentiality
of your personal and
financial information
is of paramount importance
to us. You are provided
with best-in-class security
standards when it comes
to using the Tata Indicom
Bill Pay service so
that your transactions
done are safe.
The Instant Pay service
is brought to you by
Tata Indicom in association
with BillDesk,
the leader in electronic
bill presentment and
payment services in
India. BillDesk uses
128-bit SSL technology
to protect customers
from unauthorized tampering
or viewing of their
account and billing
information. Using SSL
ensures that the information
you exchange with BillDesk
is never transmitted
over the Internet unencrypted
and cannot be viewed
by unauthorized individuals.
Your data resides behind
physical firewall that
is configured to receive
and process requests
only from authorised
personnel. BillDesk
is also certified by
Verisign Inc. one of
the leading certifying
authorities for website
security.
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Do I have to pay any service fee?
No. The service
is absolutely free for
our esteemed Tata Indicom
customers.
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What if I need help using the service?We consider it a privilege
to serve you, our valued
customer. You can reach
our friendly Customer
Care services in multiple
ways.
For any information
or query relating to
the service, please
dial 121 from your Tata
Indicom phone and speak
to our customer service
executives.
You can also mail us
at tataindicom@billdesk.com
for any questions that
you may have about the
Tata Indicom Bill Pay
service.
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