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FAQ - Customer Support
For your convenience, we have covered a list of answers to common "How do I..?" questions.

What happens if I forget my Password?
What happens if I forget my Password and Secret Question/Secret Answer?
Tell me about customer support at BillDesk
What is the last date for me to pay my bill?
How do I prove that I made a payment?
How do I add another bank account?
What is the MICR code?
Is there any change in the way I operate my bank account after registering at BillDesk?
How do I change my primary email address?
How do I cancel my membership with BillDesk?
How do I archive a bill that is presented to me?
What is "My Mail Box"?
What happens if I have a dispute with my biller?

More questions? Please see our FAQs or contact us at support@billdesk.com.

You could also talk to our customer service representatives at:

  • Ahmedabad - 26579791
  • Ajmer - 5105097
  • Allahabad - 2236226
  • Aurangabad - 6610288
  • Bangalore - 25585557
  • Bhopal - 4250000
  • Chandigarh - 5078837
  • Chennai - 044-49076363
  • Delhi - 46869000
  • Goa - 2425111
  • Hyderabad - 42005000
  • Indore - 4009500
  • Jabalpur - 2418558
  • Jaipur - 5105097
  • Jamnagar - 2661839
  • Kanpur - 2330176
  • Kochi - 4028866
  • Kolhapur - 6687040
  • Kolkata - 40035101
  • Lucknow - 2236226
  • Ludhiana - 6537558
  • Mangalore - 2449996
  • Mumbai - 40920001
  • Nagpur - 7620278893,7620278894
  • Nasik - 6450235
  • Pune - 41503555
  • Rajkot - 6641366
  • Solapur - 6451130
  • Surat - 2464681
  • Trivandrum - 2466866
  • Vadodara - 2251726
  • Varanasi - 2236226

    What happens if I forget my Password?

    If you forget your Password, you can obtain a new password from BillDesk by clicking on the "Forgot your password" link. Here you will be asked for your Login ID, Secret Question and Secret Answer. To confirm that your request for a new password is authentic, BillDesk could also ask you some additional information either online or offline (viz telephone call or by meeting with you in person).

    On providing the correct information, BillDesk will assign a new password to you that would be sent to your primary email address. Additionally, to safeguard you against any fraud, as soon as you login the next time, you will be asked to change your password from the one assigned to you by BillDesk.



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    What happens if I forget my Password and Secret Question/Secret Answer?

    If you forget your Login ID and Secret Question/Secret Answer, please send a written request for a change of password to BillDesk Services:

      Ahmedabad
    IndiaIdeas.com Limited
    515, Atma House,
    Ashram Road,
    Ahmedabad - 380 009
    Tel: 26579791
       
      Ajmer
    IndiaIdeas.com Limited
    106, Ist Floor,
    Navjeevan Complex,
    Near Polo Victory,
    Jaipur - 302006
    Tel:
    5105097
       
      Allahabad
    India Ideas.com Limited,
    2nd Floor,7A/8/3, Dr. Panna Lal Road,
    Above Bank of Baroda Service Branch,
    Allahabad - 211001
    Tel: 2236226
       
      Aurangabad
    India Ideas.com Limited,
    Chetan Plaza, Shop No.4
    Shamrat Nagar, Savarkar Chowk
    Nr. Bank of Maharashtra
    Dargha Road
    Aurangabad - 431001
    Tel: 6610288
       
      Bangalore
    IndiaIdeas.com Limited
    No 202, 2nd Floor,
    Brigade Gardens, Church Street,
    Bangalore - 560 001
    Tel: 25585557
       
      Bhopal
    India Ideas.Com Limited ( Billdesk)
    MF-18-Block-B, Mezzanine Floor,
    Commercial Complex, Mansarover,
    Hoshangabad Road, 'R' Depot,
    Bhopal - 462 016
    Tel: 4250000
       
      Chandigarh
    IndiaIdeas.com Limited
    Office 2000 , SCO 19 ,
    Office No: 22-23, 2nd Floor,
    Sector 17-E, Chandigarh
    Tel: 5078837
       
      Chennai
    IndiaIdeas.com Limited
    #243 Anna salai,
    III Floor,(Above ING Vysya Bank)
    Chennai - 600 006
    Tel: 044-49076363
       
      Delhi
    IndiaIdeas.com Limited
    D-3/3,IInd floor,
    Okhla Ph II,
    New Delhi -110020
    Tel: 46869000
       
       
      Goa
    IndiaIdeas.com Limited
    S - 58, 2nd Flr. Alfran Plaza,
    Near Panjim Market,
    Panjim,
    Goa - 403 001
    Tel: 2425111
       
      Hyderabad
    Indiaideas.com Ltd(BILLDESK)
    G-Block,7th floor, Surya Towers,
    105,SP Road, Secunderabad, 500-003
    Tel: 040-4820 8800
       
      Indore
    IndiaIdeas.com Limited
    107, Ratnamani Complex,
    7/1,New Palasia,
    Curewell Hospital Road,
    Indore (M.P.) - 452001
    Tel:
    4009500
       
      Jabalpur
    IndiaIdeas.Com Limited(BillDesk),
    1st Floor, New Market, Up side of Jyoti Parikh Jewelers,
    Opposite VLCC, Gorakhpur Gurudwara Road, Jabalpur (MP) 482001.
    Tel:
    2418558
       
      Jaipur
    IndiaIdeas.com Limited
    106, Ist Floor,
    Navjeevan Complex,
    Near Polo Victory,
    Jaipur - 302006
    Tel:
    5105097
       
      Jamnagar
    IndiaIdeas.com Limited,
    208, Madhav Plaza,
    Near Lal Bunglow,
    Jamnagar - 361002
    Tel: 2661839
       
      Kanpur
    IndiaIdeas.com Limited,
    Room no. 411, 4th Floor,
    63/2, City Center, The Mall,
    Kanpur - 208 001
    Tel: 2330176
       
      Kochi
    IndiaIdeas.com Limited
    4th Floor, Rasheed Tower,
    Karimpatta Cross Road,
    Pallimukku, Kochi - 682016
    Tel: 4028866
       
      Kolhapur
    IndiaIdeas.com Limited
    B-26 Royal Plaza, Dabholkar Complex,
    Dabholkar Corner,
    Kolhapur - 416 003
    Tel: 6687040
       
      Kolkata
    IndiaIdeas.com Limited
    Everest Building
    16th Floor, Room No- 16C
    46C, Chowringhee Rd
    Kolkata - 700 071
    Tel: 40035101
       
      Lucknow
    IndiaIdeas.com Limited
    1-2, Apex Chambers,
    19,Vidhan Sabha Marg,
    Beside Aakashwani,
    Lucknow - 226 001
    Tel: 2236226
       
      Ludhiana
    Indiaideas.com Limited
    SCO-18,Cabin No-209,2nd Floor
    Feroze Gandhi Market
    Ludhiana - 141 001
    Tel: 6537558
       
      Mangalore
    Indiaideas.com Limited
    C-16, Second Floor, Maximus Commercial Complex,
    LHH Road, Hampankatta,
    Mangalore - 575 001
    Tel: 2449996
       
      Mumbai
    Indiaideas.com Limited
    E-510 Crystal Plaza,
    New Link Road,
    Andheri (W), Mumbai - 400 053.
    Tel: 40920001
       
      Nagpur
    IndiaIdeas.com Limited
    #116, First Floor, Shree Devi Ratan Complex
    Agaramdevi Square| Subhash Road | Ganeshpeth
    Nagpur - 440018 |MH | India
    Mob: 7620278893,7620278894
       
      Nasik
    IndiaIdeas.com Limited
    S-10 Vasant Market,
    Near Canada Corner,
    Sharanpur Road,
    Nasik - 422 005.
    Tel: 6450235
       
      Pune
    IndiaIdeas.com Limited
    Office No-505, 5th Floor Nucleus,
    Opp Police Commissioner’s Office,
    1 Church Road,
    Pune 411001
    Telephone: 020-41503555
    Fax: 020-41503556
       
      Rajkot
    IndiaIdeas.com Limited
    602, Gururkrupa Tower,
    Moti Tanki Chowk,
    Subhash Road,
    Rajkot - 360 001
    Tel: 281-6641366
       
      Solapur
    IndiaIdeas.com Limited
    Shop No. 6 Shri Nilayan Complex,
    365 Sakhar Peth Near Bank of Maharashtra,
    Solapur