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FAQ - Getting Started
All your questions about how to get started and enrolling as a BillDesk customer are covered in this section.

Who is eligible to use BillDesk?
How do I get started with BillDesk?
How are my bills actually paid by BillDesk?
How is my Login ID and Password assigned?
Do I need to contact my bank to use BillDesk?
Do I need to contact my biller/payee for using BillDesk?
How can BillDesk assist me in completing my registration?
What is the Registration form?
What is the Payment authorisation form?
Where can I submit the one-time documentation for registration?
Can I print Registration and Payment authorisation forms?
When can I start receiving and paying my bills online?

More questions? Please see our FAQs or contact us at support@billdesk.com.

You could also talk to our customer service representatives at:

  • Ahmedabad - 26579791
  • Ajmer - 5105097
  • Allahabad - 2236226
  • Aurangabad - 6610288
  • Bangalore - 25585557
  • Bhopal - 4250000
  • Chandigarh - 5078837
  • Chennai - 30986363 / 39914600
  • Delhi - 46869000
  • Goa - 2425111
  • Hyderabad - 42005000
  • Indore - 4009500
  • Jabalpur - 2418558
  • Jaipur - 5105097
  • Jamnagar - 2661839
  • Kanpur - 2330176
  • Kochi - 4028866
  • Kolhapur - 6687040
  • Kolkata - 40035101
  • Lucknow - 2236226
  • Ludhiana - 6537558
  • Mangalore - 2449996
  • Mumbai - 40920001
  • Nagpur - 6618893
  • Nasik - 6450235
  • Pune - 41503555
  • Rajkot - 6641366
  • Solapur - 6451130
  • Surat - 2464681
  • Trivandrum - 2466866
  • Vadodara - 2251726
  • Varanasi - 2236226

    Who is eligible to use BillDesk?

    Anyone who satisfies the following criteria is eligible to use the BillDesk service:

    1. You should be an individual (not a corporate body), aged 18 yrs and above.
    2. You should be a citizen of India.
    3. Your bank branch should have an MICR code. This is the 9-digit code number that appears on the cheques issued to you by your bank (next to the cheque number on the cheque leaf).
    4. The mode of operation of your bank account should be - Single; Either or Survivor; or Anyone or Survivor.
    Note: For joint accounts, none of the co-holders should be a minor.

    To Top

    How do I get started with BillDesk?

    You can start and use the BillDesk service in three simple steps, as described below. Keep your cheque book with you to complete the registration:

    In Step 1, you need to complete the Registration form by providing us with your personal profile and contact information, and selecting a unique user name and password.

    In Step 2, you need to complete the Payment authorisation form by furnishing details of your bank account - MICR code of the bank branch, your name as it appears in your bank account, type of account.

    To ensure that we correspond with you at an email address you normally use, BillDesk would send you a mail at this address. After you confirm receipt of this mail, you can start using the BillDesk service.

    In Step 3, you need to complete the following:
    • Copy of the Registration form signed by you.
    • Copy of the Payment authorisation form(s) signed by you and a certified official of your bank.
    • Please attach the photocopy of a cheque or a blank cancelled cheque issued by your bank for verifying the accuracy of the code number.
    You can submit the above documents by mailing them at BillDesk Services:

    03>   Lucknow
      Ahmedabad
    IndiaIdeas.com Limited
    515, Atma House,
    Ashram Road,
    Ahmedabad - 380 009
    Tel: 26579791
       
      Ajmer
    IndiaIdeas.com Limited
    106, Ist Floor,
    Navjeevan Complex,
    Near Polo Victory,
    Jaipur - 302006
    Tel:
    5105097
       
      Allahabad
    India Ideas.com Limited,
    2nd Floor,7A/8/3, Dr. Panna Lal Road,
    Above Bank of Baroda Service Branch,
    Allahabad - 211001
    Tel: 2236226
       
      Aurangabad
    India Ideas.com Limited,
    Chetan Plaza, Shop No.4
    Shamrat Nagar, Savarkar Chowk
    Nr. Bank of Maharashtra
    Dargha Road
    Aurangabad - 431001
    Tel: 6610288
       
      Bangalore
    IndiaIdeas.com Limited
    No 202, 2nd Floor,
    Brigade Gardens, Church Street,
    Bangalore - 560 001
    Tel: 25585557
       
      Bhopal
    India Ideas.Com Limited ( Billdesk)
    MF-18-Block-B, Mezzanine Floor,
    Commercial Complex, Mansarover,
    Hoshangabad Road, 'R' Depot,
    Bhopal - 462 016
    Tel: 4250000
       
      Chandigarh
    IndiaIdeas.com Limited
    Office 2000 , SCO 19 ,
    Office No: 22-23, 2nd Floor,
    Sector 17-E, Chandigarh
    Tel: 5078837
       
      Chennai
    IndiaIdeas.com Limited
    #243 Anna salai,
    III Floor,(Above ING Vysya Bank)
    Chennai - 600 006
    Tel: 30986363 / 39914600
       
      Delhi
    IndiaIdeas.com Limited
    D-3/3,IInd floor,
    Okhla Ph II,
    New Delhi -110020
    Tel: 46869000
       
       
      Goa
    IndiaIdeas.com Limited
    S - 58, 2nd Flr. Alfran Plaza,
    Near Panjim Market,
    Panjim,
    Goanbsp
       
     
      Goa
    IndiaIdeas1- Apex>mbn S a="Argo IndiaIdeasBeveticA wani914600