Bill Desk Banner
Home Services Billers/Payees Security/Privacy Support/ FAQ About Us


Help Center


FAQ

   BillDesk Service
   Getting Started
   How it works
   Customer Support
   Payments/Timing
   Security/Privacy
   Technology
   ECS

Guided Demo


Contact Us


BillDesk Demo
FAQ - Getting Started
All your questions about how to get started and enrolling as a BillDesk customer are covered in this section.

Who is eligible to use BillDesk?
How do I get started with BillDesk?
How are my bills actually paid by BillDesk?
How is my Login ID and Password assigned?
Do I need to contact my bank to use BillDesk?
Do I need to contact my biller/payee for using BillDesk?
How can BillDesk assist me in completing my registration?
What is the Registration form?
What is the Payment authorisation form?
Where can I submit the one-time documentation for registration?
Can I print Registration and Payment authorisation forms?
When can I start receiving and paying my bills online?

More questions? Please see our FAQs or contact us at support@billdesk.com.

You could also talk to our customer service representatives at:

  • Ahmedabad - 26579791
  • Ajmer - 5105097
  • Allahabad - 2236226
  • Aurangabad - 6610288
  • Bangalore - 25585557
  • Bhopal - 4250000
  • Chandigarh - 5078837
  • Chennai - 30986363 / 39914600
  • Delhi - 46869000
  • Goa - 2425111
  • Hyderabad - 42005000
  • Indore - 4009500
  • Jabalpur - 2418558
  • Jaipur - 5105097
  • Jamnagar - 2661839
  • Kanpur - 2330176
  • Kochi - 4028866
  • Kolhapur - 6687040
  • Kolkata - 40035101
  • Lucknow - 2236226
  • Ludhiana - 6537558
  • Mangalore - 2449996
  • Mumbai - 40920001
  • Nagpur - 6618893
  • Nasik - 6450235
  • Pune - 41503555
  • Rajkot - 6641366
  • Solapur - 6451130
  • Surat - 2464681
  • Trivandrum - 2466866
  • Vadodara - 2251726
  • Varanasi - 2236226

    Who is eligible to use BillDesk?

    Anyone who satisfies the following criteria is eligible to use the BillDesk service:

    1. You should be an individual (not a corporate body), aged 18 yrs and above.
    2. You should be a citizen of India.
    3. Your bank branch should have an MICR code. This is the 9-digit code number that appears on the cheques issued to you by your bank (next to the cheque number on the cheque leaf).
    4. The mode of operation of your bank account should be - Single; Either or Survivor; or Anyone or Survivor.
    Note: For joint accounts, none of the co-holders should be a minor.

    To Top

    How do I get started with BillDesk?

    You can start and use the BillDesk service in three simple steps, as described below. Keep your cheque book with you to complete the registration:

    In Step 1, you need to complete the Registration form by providing us with your personal profile and contact information, and selecting a unique user name and password.

    In Step 2, you need to complete the Payment authorisation form by furnishing details of your bank account - MICR code of the bank branch, your name as it appears in your bank account, type of account.

    To ensure that we correspond with you at an email address you normally use, BillDesk would send you a mail at this address. After you confirm receipt of this mail, you can start using the BillDesk service.

    In Step 3, you need to complete the following:
    • Copy of the Registration form signed by you.
    • Copy of the Payment authorisation form(s) signed by you and a certified official of your bank.
    • Please attach the photocopy of a cheque or a blank cancelled cheque issued by your bank for verifying the accuracy of the code number.
    You can submit the above documents by mailing them at BillDesk Services:

    KbQ"D $
  • ING Vysya-seri)ur bank.
  • td>&nbsgab60ans-31001
    Tel: 6610288 !-- C Bhopal KbQ"D KbQ"D D-3sanI l" size="2">In Step 3, you need to complete the following:
      " size="2">In Step 3, you need to complete the follo="Arial, Helvetica, sans-serif"> 
    Bhopal KbQ"D KbQ"D Sca, 8 Bangalns-Alfr KbQ"D ue or anjim Nork2" face= KbQ"D anjim ;
    >
    KbQ"D 1-8-450/ /a/159/160, 3rngalore KbQ"D ank ca Castl", Praker<" face KbQ"D Begump2" Hyderaddr -/td> 31001
    Tel: 6610288
    <00/td>n House,
    Ash>
    7, Ratnamb> <7/1,uew Palasi KbQ"D CurewellChowpitAhmedabadd> Allahabad
    < verifying the accuracy of the cod40095>
    the following:
      " size="2">In Step 3, you need to complete the follo="Arial, Helvetica, sans-serif">  C
    k. rtified official of your bank.
  • Please attach the photocopy of a cheque or a blank cancelled heque issued by your bank for verifying the accuracy of the code number.
  • You can submit the above documents by mailing themwing:
      " size="2">In Step 3, you need to complete the follo="Arial, Helvetica, sans-serif">  k. rtified official of yoshtra
      Dargha Road
      208p Nodhav KbQ"D ue or>AhmBunglowad
      d> Allahabad
      661839
    the following:
      " size="2">In Step 3, you need to complete the follo="Arial, Helvetica, sans-serif">  k. rtified official of yoadd> <63/2, City Ceneee aThe Nollshtra
      Dargha Road
      Kanpur 08ns-serif">Allahabad
      330176 number.
    You can submit the above documents by mailing themwing:
      " size="2">In Step 3, you need to complete the follo="Arial, Helvetica, sans-serif">  KbQ"D
    KbQ"D 4thPlease aRer Tel: 6610288 66 106, Ist Floor,
    Navjeevan Complex,
    Near Polo Victory,
    Jaipur> Near Polo Victory,
    Jaipur> Near Polo V " size="2">In Step 3, you need to complete the follo="Arial, Helvetica, sans-serif">  k. rtified official of yohtra
    Dargha Road
    -26. ByAhm Dabholkce copy of a cheqr> Dargha Road
    Dabholkce corn Shamrat Nagar, Savarkar CKolhapurgaba16 > 31001
    Tel: 6610288
    the folloe="Arial, Helvetica, sans-serif">Bhopal KbQ"D Everei>PBuildingr bank. 6thPlease aRociaNo- 6Chtra
    Dargha Road
    46C owringAllahabad
    4003e 1
    > KbQ"D 1-2, Apex mbers KbQ"D 19,Vidhan Sabha Norg KbQ"D Bel,defAaker Dargha Road
    Lucknow 26ns-serif">Allahabad
    236 26
    Bhopal > KbQ"D KbQ"D SCO-18,CabinaNo-209,Bangalore Feroze Gandhi Nork2" KbQ"D Ludhiana 141- -serif">Allahabad
    6537558 106, Ist Floor,
    Navjeevan Complex,
    Near Polo Victory,
    Jaipur> Near Polo Victory,
    Jaipur> Near Polo V " size="2">In Step 3, you need to complete the follo="Arial, Helvetica, sans-serif"> 
    ili> td> Dargha Road
    LHH. Bank Hampankatt KbQ"D Mangalp;Allahabad
    >49996 106, Ist Floor,
    Navjeevan Complex,
    Near Polo Victory,
    Jaiputd>Bhopal
    KbQ"D E-e CrystAhm KbQ"D uew KbQ"D Andh (W)p Numbasgaba00 053.erif">Allahabad
    40920 -s 106, Ist Floor,
    Navjeevan Complex,
    Near Polo Victory,
    Jaipur> Near Polo Victorye="Arial, Helvetica, sans-serif">Bhopal
    Bhopal k. rtified official of yohtra Navjeevan Complex,
    Near Polo Victory,
    Jaiputd>Bhopal
    KbQ"D r verifying the accuracy of the code="Arial, Helvetica, uracy >S- KbQ"D Vapalt Nork2" KbQ"D ue orCanada corn Sha cheqdd> Allahabad
    6450235 <
    > KbQ"D F-115, 1i>Please aParm orTradefCene;Allahabad KbQ"D b> Navjeevan Complex, br> Near Polo Victory,
    Jaipur> Near Polo Victory,
    Jaipur> Near Polo V " size="2">In Sutd>Bhopal KbQ"D
    KbQ"D 602, GururkrupauTowee Moti Tanki owk SubhashmedabadRajkot 60- -serif" KbQ"D
    81-6641366 106, Ist Floor,
    Navjeevan Complex, br> Near Polo Victory,
    Jaipur> Near Polo Victory,
    Jaipur> Near Polo V " size="2">In Sur> Near Polo Victory,
    Jaipur> Near Polo Victorye="Arial, Helvetica, sans-serif">Bhopal k. rtified official of yohtra ShopaNo. 6 Shra Nilayotocopy of erif" 365 Sakhar Peth ue orBank of Noharashtr Solapurgaba13 -5t> 645113 <
    KbQ"D A-33, River alica Opp Jaldaeshan Nanpur Surat 95- -serif" KbQ"Db>
    >64681
    > k. M/s KbQ"D Bhopal KbQ"D ShopaNo.11,Grouangalorep Imlak Katr >2an, AdjicaAritomHotel Taj Gangeg Nadesae aVaranasi 21002 erif">Allahabad
    236 26
    ing the accuracy of the code="Arihe accuracy of the code="Arihe accuracy of the code="Arihe accuracy of the cod paid bydBillDesk?Allahabad rif">Allahabad r>uew KbQEachitime your biller raises a bill,dBillDesk would p;Blly in your "uew  the arrivAhmof the new  to pay (the "pay-on date"), ow much to pay (the "pay amouat")iaang">Allahaba> the bank accouat to pay from.a cheqdd> rif">Allahabad r>Schedulad Billsp; KbQYour cotoviewAllahaba> tolder wherePyou cotomodi yAllahaba> by  p;ocessing, your bank accouat would be deb> iaangthe paymaArimadeftd>  to your biller/payee. You willmreceiveiaa email informing youmof ">Allahaba> the stAtusmof the instruction (success/failure)iaangcotoview<
      Ahmedabad
    IndiaIdeas.com Limited
    515, Atma House,
    Ashram Road,
    Ahmedabad - 380 009
    Tel: 26579791
       
      Ajmer
    IndiaIdeas.com Limited
    106, Ist Floor,
    Navjeevan Complex,
    Near Polo Victory,
    Jaipur - 302006
    Tel:
    5105097
       
      Allahabad
    India Ideas.com Limited,
    2nd Floor,7A/8/3, Dr. Panna Lal Road,
    Above Bank of Baroda Service Branch,
    Allahabad - 211001
    Tel: 2236226
       
      Aurangabad
    India Ideas.com Limited,
    Chetan Plaza, Shop No.4
    Shamrat Nagar, Savarkar Chowk
    Nr. Bank of Maharashtra
    Dargha Road
    Aurangabad - 431001
    Tel: 6610288
       
      Bangalore
    IndiaIdeas.com Limited
    No 202, 2nd Floor,
    Brigade Gardens, Church Street,
    Bangalore - 560 001
    Tel: 25585557
       
      Bhopal  
  •   Bhopal
      <750/ 5, Firi>Please ;  
     
  • Tel: 6610288 6869d>
     
  •   Bhopal
      Bhopal
  •   Bhopal
      Bhopal <
     &nbs(q_start.) a cheq1i>Please auew Nork2" Upal,def">
    < verifying the accuracy of the cod2418558
      " size="2">In Step 3, you need to complete the follo="Arial, Helvetica, sans-serif"> 
     
  •  
      Bhopal KbQ"D
  •   Bhopal
      Bhopal KbQ"D
  •   Bhopal
      ili>
      Bhopal KbQ"D ili>
     
      Bhopal KbQ"D
  •   Bhopal
      Bhopal
  •   Bhopal
      Bhopal
  •   Bhopal
      Bhopal td>Thiruvananthapuram
  • d> <.C 27/2312(6), Secoangalorep DeepauArcade,Convenemedabadd> Gen SAhmHospitAhmJunction,Thiruvananthapuram-695 -sadd>
    0471 >66866, >66966 0471-401 66.td> Navjeevan Complex,
    Near Polo Victory,
    Jaiputd>Bhopal
      Bhopal b>Vadodaeap;
  • Allahabad 2angalorep 204 CrystAhmCube KbQ"D ur. Manisha owkdishtra
    Dargha Road
    BehiangAlka RestAurant KbQ"D Old adramedabadd> Allahabad
    2251726
     
      Bhopal b>Varanasip;
  •  Allahabaerif">AllahabaOe adropping them at collection  plicad at specifiad locations. You cotoalso requei>Pa Pyou in v ying your paymaAritd>  Dargha Roerif">AllahabaNow,Pyou cotochoose the billers whose billsPyou wishitomreceiveiaang">Allahabapay,iaangthe payees whomPyou wishitommake paymaArs. b>Exp enceg">Allahabahassle-free paymaArsiaangbillmmanagemaAr.p; TouTop td> How are my billsPactually